Truax.org Home

 

Updated 10/2012

We own Truax.org, but you also have Truax.com accounts from Hover if you name ends in Truax

Use the following settings to configure your email client to connect directly to the mail server.
(click on the blue text to view settings)

  • Truax.org Server
    • Username: Your email address as in yourfirstname@truax.org (e.g. steve@truax.org). See [email list] for the user names currently configured.
    • Email Password: contact the webmaster if you forgot your password. You can change it through the web mail interface
    • Incoming (POP3 or IMAP) Server: mail.truax.org
    • Outgoing (SMTP) Server: mail.truax.org
    • SMTP Requires Authentication: Yes.
          * Use the same username/password as Incoming Mail Server (POP3 or IMAP)
    • Secure Server Authentication: No
    • SSL: No
  • Truax.com Server / Hover
    • There are good instructions with screenshots in the Hover Email Tutorials at the bottom of Hover's Email page https://www.hover.com/email
    • Username: Your email address as in yourfirstname@truax.com (e.g. helen@truax.com) See [email list] for the user names currently configured.
    • Email Password: contact the webmaster if you forgot your password. You can change it through the Netidentity control panel
    • Incoming (POP3 or IMAP) Server: mail.hover.com
      • POP 3 is a simple concept if you only use one computer or device to send and receive email
      • SMPT manages your mail on the server and is more effective if you send and receive from multiple devices including your phone
      • The old server setting getmail.truax.com will still work, but not with SSL
    • Outgoing (SMTP) Server: mail.hover.com
      • The old server setting sendmail.truax.com will still work, but not with SSL
    • Outgoing Server SMTP Requires Authentication: Yes.
           * Use the same username/password as Incoming Mail Server (unless you are using a different account to send mail)
    • Secure Server Authentication: No
    • SSL: Yes (actually, this is optional but recommended, see SSL notes below)
    • Ports (see also SSL notes below)
      • Incoming (POP 3 or IMAP)
        • 110 is the default for POP 3 but does not work with SSL
        • 995 use this port if configuring for SSL
      • Outgoing (SMTP)
        • 25 is the default, but blocked by some ISP (Internet Service Providers)
        • 587 for Non-SSL connections
        • 465 for SSL connections

If you forget your password, or need assistance configuring your account or mail program, email Tom@Truax.com or call Tom Truax on his cell phone.

Additional Notes:

  • You may also choose to view your mail using the web client on port 80 rather than a mail client on default port 110 (POP3 or IMAP) & default port 25 (SMTP).
    • Port 80 is for standard web browser connections.
    • POP3 stands for Post Office Protocol and is used for retrieving mail from a server using a mail client.  The default port for POP3 is port 110.
    • IMAP stands for Internet Message Access Protocol and is an incoming mail protocol similar to POP3, but the mail folders are maintained on the server permitting mail synchronization across multiple computers and devices.  Setting up the incoming mail folders is relatively simple because IMAP is an incoming mail protocol.  Synchronizing outgoing mail folders is a bit more involved but can be done.
    • SMTP stands for Simple Mail Transport Protocol and is used for sending mail to a server using a mail client.  The default port for SMTP is Port 25.
      • Some ISPs block port 25, so you can't reach mail servers other than theirs (your ISP's mail server) on port 25.
        • To work around the blocking, you can configure SMTP to use an alternate random port that is supported by the mail server. Your ISP is not likely to block mail sent on a non standard (default) mail port.
          • Port 587 is also supported by Hover for sending mail via SMTP in addition to port 25.  SMTP on Port 587 is a common outgoing mail port used by many mail servers and works for Hover accounts but not the truax.org accounts.
          • Port 8889 is also supported  by Crystaltech for sending mail via SMTP in addition to port 25.  SMPT on Port 8889 is also a common outgoing port used by many mail servers, and only works for the truax.org accounts but not the truax.com accounts
          • Port 995 is used as the incoming mail port when using SSL
          • Port 465 is used as the outgoing mail port when using SSL
  • An mail client is a software program for sending and receiving mail from a mail server.  Examples of mail clients are Outlook, Outlook Express, ACT, Goldmine, etc.
  • A mail server is a remote computer that sends and receives mail.  You can configure your mail client to leave mail on the server or delete it once you retrieve it with your mail client.  If you use a mail client, you need to configure both an incoming and outgoing server.
  • If you have your mail forwarded to another address, there will never be mail in the mail box that is forwarded.  If you will be away from the computer that normally picks up your mail using a mail client (eg, on vacation), you may want to turn forwarding off so you can view your mail with the web client from any computer with an internet connection.
  • If you routinely interact with your mail account from multiple computers, there are various schemes, each with their pros and cons, to maintain tracking and avoid duplication.  The methods typically involve maintaining data on a server.  Some corporations use a Microsoft Exchange Server, which permits maximum sharing and synching of mail, contacts, and calendars.  For email only, using IMAP for the incoming mail protocol will permit interacting with the incoming email from any device.  You can also set up a sent items folder on the server, but IMAP does not synch contacts or calendars.  There are negative issues with synch methods related to data archiving, speed when the data set is large, and network access, but the synch advantages often outweigh the negative issues.
  • You can configure spam and content filtering on both mail systems.  Since truax.org mail is used mainly in the redirect to another account mode, we configured aggressive anti-spam and content filtering on all the truax.org mail accounts when we moved to our new crystaltech server 1/2006.

Other Notes about security options
this additional info was evaluated in response to a [Password Stolen Issue]

SPA, Secure Password Authentication:   according to Wikipedia: Secure Password Authentication (SPA) is a proprietary Microsoft protocol used to authenticate Microsoft email clients with an electronic mail server when using the Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP).  In testing, it will work either with or without the option enabled when using SSL, but it will not work without SSL enabled.  I consulted tech support at Hover and they said that your password will be encrypted regardless of weather or not SPA is turned on, but it might give you an additional level of security.  I leave it off because I get a security certificate warning.

SSL, Secure Socket Layer.  Using this option will encrypt your whole email message so it can't be stolen in the exchange between your computer and Hover's mail server.    Enabling the option will offer some additional security, but only limited because you have no control over your mail recipient's or senders connection to their mail server.  If you enable it, there are some other settings needed to get it to work.  Change your default incoming POP 3 to 995 (the default is 110), and change the outgoing SMTP port to 465, (the default is 25, but you may be using 587).  You need to select SSL encryption for both the incoming and outgoing server.  Different version of Outlook do it differently.  In 2003 there are 2 check boxes, but in Outlook 2007 there is a check box for the incoming server, but a drop down list for the outgoing server (under the Advanced Tab)

We can use SSL on Hover (truax.com), but cannot currently use it on truax.org because we would need to implement a security certificate for SSL to work.  Implementing a security certificate is possible, but currently there is no demand to justify the cost.

TLS, Transport Layer Security.  Is not currently supported by Hover.  Is a later version of SSL 3.0 that offers some flexibility because the secuirty is implemented after handshaking so you can have both secure and unsecured traffic on the port, which isn't really an issue with email since the port is dedicated to the email connection only.

 

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