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Updated 10/2012
We own Truax.org, but you also have Truax.com accounts from Hover if you name
ends in Truax
Use the following settings to configure your email client to connect directly
to the mail server.
(click on the blue text to view settings)
- Truax.org Server
- Username: Your email address as in yourfirstname@truax.org (e.g.
steve@truax.org). See [email
list] for the user names currently configured.
- Email Password: contact the webmaster if you forgot your password. You
can change it through the web mail interface
- Incoming (POP3 or IMAP) Server: mail.truax.org
- Outgoing (SMTP) Server: mail.truax.org
- SMTP Requires Authentication: Yes.
* Use the same username/password as Incoming Mail Server (POP3
or IMAP)
- Secure Server Authentication: No
- SSL: No
- Truax.com Server / Hover
- There are good instructions with screenshots in the Hover Email
Tutorials at the bottom of Hover's Email page
https://www.hover.com/email
- Username: Your email address as in yourfirstname@truax.com (e.g.
helen@truax.com) See [email list] for the user
names currently configured.
- Email Password: contact the webmaster if you forgot your password. You
can change it through the Netidentity control panel
- Incoming (POP3 or IMAP) Server: mail.hover.com
- POP 3 is a simple concept if you only use one computer or device to send
and receive email
- SMPT manages your mail on the server and is more effective if you send
and receive from multiple devices including your phone
- The old server setting getmail.truax.com will still work, but not with
SSL
- Outgoing (SMTP) Server: mail.hover.com
- The old server setting sendmail.truax.com will still work, but not with
SSL
- Outgoing Server SMTP Requires Authentication: Yes.
* Use the same username/password as Incoming Mail
Server (unless you are using a different account to send mail)
- Secure Server Authentication: No
- SSL: Yes (actually, this is optional but recommended, see SSL
notes below)
- Ports (see also SSL notes below)
- Incoming (POP 3 or IMAP)
- 110 is the default for POP 3 but does not work with SSL
995 993 use this port if configuring for SSL (updated
6/2020)
- Outgoing (SMTP)
- 25 is the default, but blocked by some ISP (Internet Service Providers)
- 587 for Non-SSL connections
- 465 for SSL connections
If you forget your password, or need assistance configuring your account or
mail program, email Tom@Truax.com or call Tom
Truax on his cell phone.
Additional Notes:
- You may also choose to view your mail using the web client on port 80
rather than a mail client on default port 110 (POP3 or IMAP) & default port 25 (SMTP).
- Port 80 is for standard web browser connections.
- POP3 stands for Post Office Protocol and is used for
retrieving mail from a server using a mail client. The default port
for POP3 is port 110.
- IMAP stands for Internet Message Access Protocol and is an incoming mail
protocol similar to POP3, but
the mail folders are maintained on the server permitting mail synchronization
across multiple computers and devices. Setting up the incoming mail
folders is relatively simple because IMAP is an incoming mail protocol.
Synchronizing outgoing mail folders is a bit more involved but can be done.
- SMTP stands for Simple Mail Transport Protocol and is used
for sending mail to a server using a mail client. The default port for
SMTP is Port 25.
- Some ISPs block port 25, so you can't reach mail servers other than
theirs (your ISP's mail server) on port 25.
- To work around the blocking, you can configure SMTP to use an alternate
random port that is supported by the mail server. Your ISP is not likely to
block mail sent on a non standard (default) mail port.
- Port 587 is also supported by Hover for sending mail via SMTP in
addition to port 25. SMTP on Port 587 is a common outgoing mail port
used by many mail servers and works for Hover accounts but not the truax.org
accounts.
- Port 8889 is also supported by Crystaltech for sending mail via
SMTP in addition to port 25. SMPT on Port 8889 is also a common
outgoing port used by many mail servers, and only works for the truax.org
accounts but not the truax.com accounts
- Port 995 is used as the incoming mail port when using SSL
- Port 465 is used as the outgoing mail port when using SSL
- An mail client is a software program for sending and receiving mail from a
mail server. Examples of mail clients are Outlook, Outlook Express, ACT,
Goldmine, etc.
- A mail server is a remote computer that sends and receives mail. You
can configure your mail client to leave mail on the server or delete it once
you retrieve it with your mail client. If you use a mail client, you
need to configure both an incoming and outgoing server.
- If you have your mail forwarded to another address, there will never be
mail in the mail box that is forwarded. If you will be away from the
computer that normally picks up your mail using a mail client (eg, on
vacation), you may want to turn forwarding off so you can view your mail with
the web client from any computer with an internet connection.
- If you routinely interact with your mail account from multiple computers,
there are various schemes, each with their pros and cons, to maintain tracking
and avoid duplication. The methods typically involve maintaining data on
a server. Some corporations use a Microsoft Exchange Server, which
permits maximum sharing and synching of mail, contacts, and calendars. For email only, using IMAP for
the incoming mail protocol will permit interacting with the incoming email
from any device. You can also set up a sent items folder on the server,
but IMAP does not synch contacts or calendars. There are negative issues with synch methods related to
data archiving, speed when the data set is large, and network access, but the
synch advantages often outweigh the negative issues.
- You can configure spam and content filtering on both mail systems.
Since truax.org mail is used mainly in the redirect to another account mode,
we configured aggressive anti-spam and content filtering on all the truax.org
mail accounts when we moved to our new crystaltech server 1/2006.
Other Notes about security options
this additional info was evaluated in response to a [Password
Stolen Issue]
SPA, Secure Password Authentication: according to Wikipedia:
Secure Password Authentication (SPA) is a proprietary Microsoft protocol used to
authenticate Microsoft email clients with an electronic mail server when using
the Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP). In
testing, it will work either with or without the option enabled when using SSL,
but it will not work without SSL enabled. I consulted tech support at
Hover and they said that your password will be encrypted regardless of weather
or not SPA is turned on, but it might give you an additional level of security.
I leave it off because I get a security certificate warning.
SSL, Secure Socket Layer. Using this option will encrypt your
whole email message so it can't be stolen in the exchange between your computer
and Hover's mail server. Enabling the option will offer some
additional security, but only limited because you have no control over your mail
recipient's or senders connection to their mail server. If you enable it,
there are some other settings needed to get it to work. Change your
default incoming POP 3 to 995 (the default is 110), and change the outgoing SMTP
port to 465, (the default is 25, but you may be using 587). You need to
select SSL encryption for both the incoming and outgoing server. Different
version of Outlook do it differently. In 2003 there are 2 check boxes, but
in Outlook 2007 there is a check box for the incoming server, but a drop down
list for the outgoing server (under the Advanced Tab)
We can use SSL on Hover (truax.com), but cannot currently use it on truax.org
because we would need to implement a security certificate for SSL to work.
Implementing a security certificate is possible, but currently there is no
demand to justify the cost.
TLS, Transport Layer Security. Is not currently supported by
Hover. Is a later version of SSL 3.0 that offers some flexibility because
the secuirty is implemented after handshaking so you can have both secure and
unsecured traffic on the port, which isn't really an issue with email since the
port is dedicated to the email connection only.
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